Automate fault handling and call processing — directly from existing infrastructure
BUZZER provides a connection layer to your PBX and internal databases, enabling AI solutions to integrate within existing telephony infrastructure — including complex On-Prem environments. The connection enables real-time call processing, transcription, summarization, and voice agent deployment — directly from existing architecture without replacing the PBX.
A voice agent that automatically handles common technical faults — router reset, line check, ticket opening — with direct access to the company's internal systems.
Every agent is tailored to your specific workflows, systems, and requirements
Diagnoses and resolves common issues — router resets, line checks, ticket creation — without human intervention.
Transcribes, summarizes, and routes calls in real time — deployed directly on existing PBX architecture.
Listens to live support calls and surfaces relevant knowledge base articles and customer history to the human agent.
Ready to transform your telephony with AI? Get in touch with us today.
2 HaShonit, Herzliya, Israel