Connecting Your Telephony System to Real-Time Voice AI

Bridging the gap between legacy telephony and AI innovation

Buzzer develops custom-tailored AI agents that integrate into legacy telephony systems and contact centers — without replacing what already works.

🔌 No API Required We connect AI to any telephony system without requiring API access — a capability unique in this market. Works with Cisco, Avaya, Genesys, 3CX, and more via standard SIP trunks or softphone integration. 🛡 Zero Data Exposure AI runs entirely within your organization's security perimeter. Supports full on-premise deployment — no call recordings stored, no customer data sent to external clouds, no data used for model training. ⚡ No Infrastructure Change Deploy AI agents on top of your existing PBX and contact center systems — no migration, no downtime, no hardware changes. Continuous operations maintained throughout deployment.

Seamless Integration

BUZZER uniquely connects AI into existing telephony and contact center systems, allowing human and AI agents to collaborate seamlessly within the same workflow.

Buzzer integration flow: Connect channels, integrate systems, deploy AI agents, analyze and optimize

Zero Infrastructure Changes

Connect AI to your existing PBX and contact center — no migration needed.

On-Prem Security

AI agents work within your security perimeter, with zero external data exposure.

Human + AI Collaboration

AI and human agents work seamlessly together in the same workflow, without changing infrastructure.

Why Buzzer

What sets us apart from every other AI vendor in the market

Buzzer advantages: Multi-channel communication, AI-powered voice bot, seamless PBX integration, legacy systems integration leading to enhanced customer experience
🔌

No API Required

We connect AI to any telephony system without requiring API access — a capability unique in this market. This dramatically reduces implementation friction, IT security reviews, and time-to-value.

Industry First
🛡

Inside Your Security Perimeter

AI runs entirely within your organization's own infrastructure — zero external data exposure. A critical requirement for regulated industries that no other vendor in this space fully addresses.

Zero Exposure
☎

Telephony-Native DNA

Built by Unit 8200 veterans and ITU standardization members with decades of telephony engineering. Unlike chatbot-first competitors pivoting to voice, we were born in telephony.

Deep Expertise
🌐

Any Platform, Any Legacy

We work with Cisco, Avaya, Genesys, Aspire, 3CX and more — no vendor lock-in. While competitors are tied to specific platforms or compromised by acquisitions, Buzzer remains truly platform-agnostic.

Platform Agnostic

Our Solution

We bring the power of conversational AI to any system or platform — no API required. Buzzer builds custom AI agents that integrate seamlessly with telephony, contact centers, and multi-channel communication systems. Powered by advanced Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG), our technology enables AI to take calls, chat with customers, and process requests in real time — supporting human agents, improving response quality, and reducing workload.

The process is fast, efficient, and secure. We tailor the solution to each organization's unique needs, maintaining continuous operations during deployment.

🎤 Real-time Transcription Live speech-to-text conversion during active calls. Transcripts stream directly to agent screens and CRM systems, enabling real-time documentation without manual note-taking. 📝 Call Summarization AI generates structured summaries at the end of each call — key topics, action items, and outcomes. Summaries are pushed to your ticketing or CRM system automatically. 🤖 Virtual Assistance AI agents handle calls and messages autonomously — answering questions, collecting information, opening tickets, and routing to human agents when needed. Works across voice, WhatsApp, SMS, and more. 🛡 Compliance Monitoring Real-time analysis of live conversations to flag regulatory risks — missing disclosures, prohibited language, or script deviations. Alerts agents and supervisors instantly during the call. 🌐 Voice & Text Translation Bridge language gaps in real time. AI translates between caller and agent during live voice calls and across text channels — enabling multilingual support without multilingual staff.

We Connect AI to Systems Without API

✓

Real-time audio extraction and integration platform developed by Buzzer

✓

Connects via standard SIP trunk or directly as softphones to existing VoIP PBXs

✓

Audio extracted in real-time; returning voice from AI transmitted back to the call

✓

Call metadata gathered by listening to the call-center's CTI events

Buzzer system architecture: CTI listener, VoIP switch, SIP trunk, real-time audio extraction, and AI agents

Industry Solutions

Every AI agent is custom-tailored to your industry, workflows, and systems. See how Buzzer transforms telephony across regulated industries.

🛡

Insurance

Real-time compliance monitoring that alerts agents when language doesn't meet regulatory requirements.

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🏥

Healthcare

Automatic transcription and summarization streamed directly to patient records — fully on-prem.

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💰

Finance

Real-time decision support for agents — AI pulls customer data and recommends actions during live calls.

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📡

Telecommunications

Automated fault handling, real-time call processing, and AI agents that access internal systems directly.

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🏨

Hospitality

Voice AI agents handle guest requests, open tickets, and route to staff — all through the existing PBX.

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Proven Integration

We integrate with any system, legacy or modern — no vendor lock-in, no platform restrictions

Telephony & Contact Center Platforms

Cisco Avaya Aspire 3CX Twilio Genesys Vonage NICE

Cloud & AI Infrastructure

AWS Microsoft Azure Google Cloud IBM

Who We Are

BUZZER is built by a highly experienced team with decades of hands-on expertise in telephony, telecom, and contact center environments. Our professionals include Unit 8200 veterans, academically trained software engineers, and active members of the ITU international standardization groups. This combination of deep telephony & AI knowledge, real-world operational experience, and direct involvement in international telecom standardization enables BUZZER to deliver proven, production-ready AI solutions that succeed in live environments.

Our Impact

BUZZER delivers proven, measurable success across both large enterprises and smaller organizations in multiple sectors. Our solutions are deployed end-to-end within existing systems, enabling seamless integration and significant cost savings without operational disruption. Trusted experience with insurance, healthcare, and telecommunications companies.

Give Us a Buzz

Ready to transform your telephony with AI? Get in touch with us today.

2 HaShonit, Herzliya, Israel

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